Why is Seller Central FBA Inventory Not Matching SoStocked?
*** Note - Inventory is normally pulled in around 12am-3am PST for the entire website. SoStocked imports data and inventory numbers from SoStocked every 24 hours to avoid any issues with throttling or data overload. We have recently added the ability to do a 2nd API data pull from Seller Central, which you can customize here: https://app.sostocked.com/me/inventory-settings
PAN EU - Pan European: This means fulfillment within the EU countries. Amazon will share inventory between two or more fulfillment centers in the region ship across country lines. This can cause Amazon to record the same inventory two or three times (for each country). i.e., you have 2,000 units stored in an Italian fulfillment center, but it also shows up as 2,000 units in Germany. SoStocked would see this as 4,000 units.
NARF - North America Remote Fulfillment Program: Similar to PAN EU, Amazon will share inventory between two or more fulfillment centers in the region ship across country lines. This can cause Amazon to record the same inventory two or three times (for each country). i.e., you have 2,000 units stored in the USA fulfillment center, but it also shows up as 2,000 units in Mexico. SoStocked would see this as 4,000 units.
Why Are the Inventory Numbers in Seller Central Different?
There are generally two reasons why your inventory numbers might not be matching:
1. Amazon sales have been made AFTER our daily API data pull, thus reducing the number in Seller Central. The best solution here is to customize your 2nd API data pull to a time of the day that you most often check your SoStocked account so the numbers are closely matching Seller Central.
2. You are selling in multiple marketplaces but Amazon is double or triple-counting that inventory. This is common in the case of NARF or PAN EU regional groupings. You may be selling in multiple marketplaces in North America (US, Canada & Mexico) but Amazon sends us inventory levels per marketplace, so they are added up into triplicate. We have built a tool to easily resolve this problem. See Regional Grouping below.
Grouping by Region to Avoid Double-Counting
From your inventory page, choose the Columns drop-down on the top menu and activate the FBA Available Inventory and Reserve Inventory.
Click on the product you are working on. This takes you to the Product Edit page. Scroll down to Group by Region. Select North America or Europe, etc. Then save at the bottom.
Checking your work
Now that you've grouped by region, go back to the product Inventory page and make sure the inventory is no longer being double-counted. It should all show up by region on one line.